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This policy explains what information the online game TERAFOM collects when you create an account and play, how that information is used, and what to do if you want it deleted.
1. Information we collect
| Type | Details |
|---|---|
| Account | For ID login, your login ID and password (stored only as an irreversible hash). For guest login, your chosen name and a sign-in key kept on your device. For Steam, your Steam ID, an authentication ticket and an in-game username initially derived from your Steam profile name. We never receive your Steam password. We do not ask for an email address, real name, date of birth, phone number or payment details. |
| Game data | The progress needed to run the game, such as your character's looks, your items and inventory, quest progress, the land tiles and building props you placed, and where you are in the world. |
| Chat | The chat messages you send in the game. Other players can see them, and they may be kept on the server to handle reports and keep the game safe. |
| Connection data | Your IP address and technical records created when your device connects to the game server. Some connections pass through Cloudflare. |
| Stored on your device | Your login session and settings such as language and sound. The game keeps them on your device. |
| Purchases | Only if you subscribe to Terafom Plus in the Android or iOS app. The store (the App Store or Google Play) handles the payment, so we never see your card or bank details. We receive the store's purchase receipt (purchase token) and the subscription's status and dates — when it started, when it renews and when it ends — linked to your Terafom account. On Steam, we only check that your Steam account owns the game. |
| Ads (Android app) | Only when you choose Watch an ad in Customize. Google, which plays the ad, receives your IP address (which can show your general location), information about your device and the app, how you interact with the ad (for example, that the video was watched) and diagnostic information. Every ad request is marked as directed to children, so the ads are not personalized and are limited to content suitable for all ages, and the app does not read your device's advertising ID. When you watch an ad to the end, Google tells our server your Terafom account ID so that you get your hour of hats, and we keep the time you watched it to count the daily limit. |
Protect your login details
Keep passwords and sign-in keys private. Your Terafom username is used in the game and chat; for an ID account, it is also your login ID. Do not use your real name or contact details as your username.
2. Why we use it
- To create your account and log you in
- To save your progress and run the online world everyone shares
- To keep the chat and the game safe, and to handle reports
- To prevent cheating and abuse and keep the service working properly
- To check purchases with the store and know whether your subscription is on, so that you get what you paid for
- To show an ad when you choose to watch one, give you its reward and limit how many you can watch each day
We do not use your information for any purpose other than those listed above.
3. What other players can see
Players in the same world can see your character name, character's looks, position and chat messages. Where there is a leaderboard, your character name and score are shown. Other players can visit the city you built even when you are not online.
On Steam, your initial Terafom username comes from your Steam profile name and may be adjusted to meet naming rules or avoid a duplicate. Passwords and sign-in keys are not shown to other players. Terafom never asks for your Steam password.
4. Sharing information
We do not sell your information. Ads appear only in the Android app, only when you choose to watch one, and are never personalized. Your data is handled only by the service providers below, which help us run the game.
- Game server hosting — stores account and game data and runs the game.
- Cloudflare — delivers this website and some connections safely and quickly.
- RevenueCat (RevenueCat, Inc.) — our subscription service provider. It receives the store's purchase receipt and the subscription's status, linked to your Terafom account, checks the purchase with Apple or Google, and tells us whether the subscription is on. It uses this information only to do this for us.
- Google AdMob (Google LLC) — plays an ad in the Android app when you choose to watch one, and receives the information described under Ads above to show the ad, count it and prevent fraud. Google handles it as described in How Google uses information from sites or apps that use its services.
- Platforms where you get or play the game — features of the platform that provides the game, such as Steam, Google Play, App Store or Cadeplay (purchases, achievements, cloud saves), are handled under that platform's own privacy policy.
Otherwise, we do not share information with third parties unless required by law.
5. Keeping and deleting
Account and game data are kept for as long as the account exists. Chat and connection records are kept only as long as needed to handle reports, run the service and prevent cheating, and are then deleted.
The purchase receipt and the subscription's status are kept for as long as the account exists, and a record of a purchase is kept longer only where the law requires it (for example, for taxes).
You can delete your account and its game data yourself in the game: ☰ Menu → Settings → Delete my account. Everything is deleted at once. You can also send a request with your character name to the contact below (how to delete your account), and we will delete it after confirming. Deleted data cannot be restored. Deleting your account does not cancel a subscription: cancel it in the App Store or Google Play.
Deleting your Terafom account does not delete your Steam account or remove your game license from Steam. It deletes your Terafom account and game data as described here.
You can remove the login details and settings left on your device yourself by logging out of the game or uninstalling it.
6. Your rights
You can ask us at any time to:
- See the information we hold about you
- Correct information that is wrong
- Delete your account and data
- Object to how it is processed
Send your request to the contact below. We will act on it after confirming that you own the account, and reply within a reasonable time from the day we receive it.
7. Children
Terafom is a game for families to enjoy together. Children under 13 should play with the permission of a parent or guardian, who agrees to this policy for them. Before any payment, the game asks for a grown-up.
If you think a child has created an account without permission, please let us know. We will delete that account after confirming.
In the Android app, a child sees an ad only after tapping Watch an ad themselves. Every ad request is marked as directed to children, so the ads are not personalized and are limited to content suitable for all ages.
Terafom has no PvP. Players cannot hurt other players, and items a monster drops are visible only to the player who defeated it. Please talk with your child about never sharing personal details such as their real name, address, school or phone number in chat.
8. About this website
This website (terafom.com) is a static page that introduces the game. It uses no cookies or analytics tools that track visitors. There is no sign-up and no login.
The website opens in the language your browser is set to. If you choose a language yourself, that choice is saved only in your browser for your next visit and is never sent to us.
The website is hosted on Terafom's own server, with Cloudflare in front for security. Our server and Cloudflare may keep access logs for security and delivery. Fonts are loaded from Google Fonts, so your IP address is sent to Google when the fonts are downloaded.
9. Support requests
A support ticket keeps your reply email, in-game ID, platform, message, screenshots with location and camera data removed, and your answers to the account check. We use these to answer you and check that the account is yours. The website, its support requests and their screenshots are kept on Terafom's own server, with Cloudflare in front for security.
The ticket and its screenshots are deleted 90 days after it is resolved. You can ask for earlier deletion through the contact form or by email at [email protected].
10. Changes to this policy
If this policy changes, we will update this page and the effective date above. We will also announce important changes in the game.
11. Contact
If you have any questions about this policy or your information, feel free to contact us at any time.
Email — [email protected]